In todays technology environment, business from small to corporate, need a partner that can help them architect cost-effective and robust infrastructure for their needs. To do this your partner will need to understand both the proprietary world of Microsoft Windows and the open source world of Gnu Linux.  In addition your partner will need to have partnership with hardware suppliers to effectively and efficiently If your service provider does not have these three legs for support they will not be able to provide you with the optimal, cost-effective solution. 

Microsoft Window + Linux with Novell and Redhat

This is why we are a Novell Silver partner. By partnering with Novell we can offer our clients the benefits of both with the knowledge that we are backed by a large multi-national corporation which has a deep understanding of Linux and Open soruce technologies and an agreement with Microsoft to ensure the optimal interoperability of both. Novell has led the way for mixed environment support. While Redhat is the undisputed leader in the Linux Server market.

Linux stability, security and low total cost of ownership

Linux is renowned for its stability, security and ability to drastically reduce the total cost of ownership for many server side services and applications and this is where we use Linux, either Novells Suse Enterprise Server or Redhats RHEL server. Our solutions include:

• Firewalls
  • to protect internal networks from external attack,
  • to ensure appropriate use of company network resources,
  • to ensure accountability and responsibility by staff,
  • to provide VPN for secure access to your internal network for road-warrior and remote staff such as sales reps
• File Servers
  • for fast, reliable file and print sharing on your company network,
• Mail Server
  • for robust, mail servers that inter-operate seamlessly with Microsoft Outlook
• Backup of servers and client machines
  • reliable, easy to use and maintain backups of servers and client workstations

Microsoft Windows for client workstations

As staff are usually trained and familiar with Microsoft Windows we provide support for Microsoft workstations and servers where necessary. Our services  include:

• Client Side Anti-virus - we make use of AVG Anti-Virus for client workstations,
• Re-installation  of client workstations,
• Restore of client workstations from backups
• Setup and configuration of mail clients such as Microsoft Outlook and Thunderbird,
• Troubleshooting Windows desktop issue such as 3g connectivity, printing or driver installs

Partnerships with hardware vendors and suppliers

The third leg of Jumping Bean's outsourced technical support offering is our ability to source the hardware you require for your infrastructure and our ability to manage any repairs and warranties with supplier on your behalf. Jumping Bean is an Intel Partner and has reseller status with many of the hardware suppliers and vendors in the market.

One stop shop for all you IT needs

Because we have a well established relationship with our partners and years of experience in all aspect of IT management and infrastructure management Jumping Bean is able to provide a one-stop service for our customers. Contact us for either ad-hoc or SLA based support.